PRIVACY AND DATA PROTECTION

Last updated: 27 October 2026

1. Data controller

The controller of personal data collected on this website and within the ALOHA Mental Arithmetic Portugal programme is Splendid Equation, Lda., tax number (NIPC) 513567259, registered office at Rua de Enxomil, 649, 4410-423 Arcozelo, Vila Nova de Gaia, Portugal.
Contact: info@alohaportugal.com · +351 914 945 262.

2. Data Protection Officer

For any question about personal data, you can contact our Data Protection Officer at info@alohaportugal.com or +351 914 945 262.

3. What data we process

  • Programme enrolment: the student’s name, date of birth, school and tax number; the parent or guardian’s address, postcode, town, phone and e-mail; any notes you choose to share.
  • Contact and information requests (including franchising and holiday camps): name, contact details and the content of your message.
  • Newsletter: name and e-mail address.
  • Events and competitions: students’ participation data and, where authorised, photos or videos.
  • Browsing data: collected through cookies, as described in the cookie policy shown on this website.

4. Purposes and legal bases

  • Managing enrolment and attendance, communicating with families and invoicing — performance of a contract and legal obligations (e.g. tax).
  • Answering contact and information requests — pre-contractual steps at your request or our legitimate interest in replying.
  • Sending newsletters and informational or promotional messages — consent, which you may withdraw at any time.
  • Organising events and competitions and publishing images — performance of a contract and, for images, the parent’s or guardian’s consent.
  • Website usage statistics — consent given through the cookie banner.

5. Children’s data

Data about students under 18 is always provided by their parent or guardian, who gives consent and exercises the child’s rights on their behalf. We only collect the data needed for enrolment and educational follow-up.

6. Retention periods

  • Enrolment data: while the student attends the programme and afterwards for the periods required by law (in particular tax rules, up to 10 years for invoicing records).
  • Contact requests: for as long as needed to reply and follow up.
  • Newsletter: until you withdraw consent or unsubscribe.

After these periods, data is deleted or anonymised.

7. Recipients and processors

We do not sell or share personal data with third parties for marketing purposes. Data may be processed by service providers bound by contracts that protect it, namely:

  • partner schools and centres where classes take place, as needed to organise activities;
  • the international ALOHA network, for registrations in international competitions;
  • website hosting, e-mail and newsletter providers (e.g. Mailchimp);
  • accountants and public authorities, where required by law.

8. International transfers

Some providers, such as Mailchimp, may process data outside the European Economic Area. In those cases transfers rely on GDPR mechanisms such as the EU-US Data Privacy Framework or standard contractual clauses approved by the European Commission.

9. Your rights

Under Regulation (EU) 2016/679 (GDPR), you may at any time request access to, rectification, erasure, restriction or portability of your data, object to processing, and withdraw any consent given, without affecting the lawfulness of prior processing. Just write to info@alohaportugal.com. We will reply within one month.

10. Complaints

If you believe your data has not been handled properly, you may lodge a complaint with the Portuguese Data Protection Authority, CNPD (www.cnpd.pt). You can also use the Electronic Complaints Book.

11. Security

We apply appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration or disclosure, and require the same of our processors.

12. Changes to this policy

This policy may be updated whenever necessary. The date of the latest update is shown at the top of this page.